We are looking for a full time Front Desk Associates to join our team at Norrsken House Stockholm and help us create a vibrant, welcoming atmosphere for our impact community. This is your chance to be at the heart of a fast-paced, purpose-driven environment where you’ll play a key role in supporting our startup community!

As part of the team, you will work Monday to Friday 8-17.00, in close collaboration with the nordics team and report to the Community Lead. This is a fantastic opportunity for someone looking for a fast paced and purposeful work environment, who is not afraid to roll up their sleeves in order to support a thriving impact community and make sure our members have the best working environment so that they can focus on what matters most- solving the world's greatest challenges.

Areas of responsibility, but not limited to:

• Manage the reception area and be the first point of contact, greeting members and visitors as they enter Norrsken House Stockholm.

• Responsible for managing the Stockholm House and info email accounts, as well as questions and inquiries from our community through our ticketing system.

• Work together with Community Lead on member administrative tasks, such as setting up all new profiles in OfficeRnd and filling out key data attributes

• Handle administrative tasks related to on- and offboarding of members, including setting up access, send onboarding email and invite new members to events

• Working together with the House operations lead to ensure smooth day-to-day operations. This includes e.g. handling mail and setting up meeting rooms, ideally done outside of peak hours in the front desk.

• You’ll be responsible for helping members when booking and planning events in the house, and also be Norrskens on-site responsible for member events held in our venues during working hours.

To thrive and succeed in this role, we believe you:

• Have a proactive and solutions oriented mindset - you take initiative and approach new tasks with excitement.

• Thrive in a people-oriented role in a fast-paced environment with a lot of interactions.

• Strong organizational skills with ability to multitask and prioritize between different tasks.

• Like to learn new things and believe done is better than perfect.

• Excellent communication skills in both Swedish and English, meritorious with other languages.

• Are curious about the Norrsken impact ecosystem and want to be part of the solution to drive positive change.
  
  

Working at Norrsken is like joining a startup. It’s a fast-paced and exciting place to work. Tasks and challenges may be demanding, and responsibilities may change over time, but we guarantee that in return we will fast-forward your personal and professional development. And, you’ll get to be part of a team of caring people with shared goals and ambitions. Being part of Norrsken isn’t merely joining an organization - you’ll feel like you are part of something bigger than yourself with a commitment to create positive change.

Salary and benefits

This role is based out of Norrsken Stockholm House and you’ll report to the Community Lead. Salary is gross 30,000 SEK per month, 35 days of vacation, wellness allowance of 3000 sek per year, solid pension program and insurance with additional private health insurance and parental pay.

You will need to possess a valid work permit for work in the EU and Sweden. If you’re not a EU citizen, please present the work permit you currently hold and its conditions of validity. We encourage you to apply as soon as possible as recruitment is ongoing.

Norrsken seeks to attract, recruit and retain a diverse, inclusive and creative workforce to give us the best opportunity to meet the diverse needs of our members and guests. We actively encourage applications from all groups and communities. If you’re not sure that you meet all of the requirements for the role, we still encourage you to apply.